Privacy Policy

Who am I?

My name is Bill Coppinger and I trade as WhaleSongServices.

My website address is: http://www.whalesongservices.com.au/

My clients have access to a client portal at: http://whalesongservices.com.au/clientportal

What personal data we collect and why we collect it

My ‘world-view’ 

I don’t operate my business or site by collecting and/or sharing client information.

I don’t use advertising-based services or promote any advertisements to clients, subscribers or users.

No third-party has access to any of the information collected from subscribers or clients.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:

https://automattic.com/privacy/

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may [and often do] include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

By default, we do not share any personal data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any) and clients that are provided personalised access to additional content and resources, we also store the personal information they provide in their user profile. All users/clients can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

I can be contacted here:   http://whalesongservices.com.au/clientportal/contact-me/

Additional information

How we protect your data

We utilise a series of internal procedures and commercial products to monitor and secure access to our site, subscriber details and client information.

What data breach procedures we have in place.

We have both internal and commercial monitoring systems in place to monitor and review for any data breaches. If and/or when a data breach was to occur, we would ensure all users and clients would be notified at the earliest and most practical time.

Updates

Any changes to these policies will be published on this page.